FAQs

How long does shipping take?

We do our best to get your products out to you as soon as possible! Shipping usually takes around 3 days but busy periods and certain weather conditions can cause some delays

I entered the wrong shipping address what do I do?

Depending on your order's progress, it may still be possible for us to change your delivery address. If the order is already in the warehouse, we won't be able to change it. Please contact us as soon as possible at hello@skinbuff.co.uk

How do I know my skin type?

Oily skin – is more shiny especially around the t-zone ( forehead, nose & chin) the pores can appear larger & it’s more prone to breakouts. Its important to keep oily skin clean as it’s the oil that acne causing bacteria is attracted to! A consistent cleansing routine with blue led light therapy is great for this!

Dry skin - can feel tight and look flaky, rough and be pink/red in colour. Can feel tight after cleansing so it’s especially important that you’re using moisturiser & an oil to give it that extra hydration.

Combination skin – a mixture of dry/oily usually dry cheeks & oily t-zone.

Sensitive skin – very easily irritated, usually from external factors & due to a compromised skin barrier – if your skin feels very tingly & appears red after product application its most likely you have sensitive skin. Treat your skin with the utmost care selecting a very simple routine opting to cleanse after a workout & in the evening making sure not to use hot water allowing it to dry then using an oil & moisturiser, make sure to moisturise In the mornings always wearing SPF in the day. Once the skin is in a better condition a vitamin c would be great at helping protect the skin from environmental stressors

Normal skin – neither too oily or too dry, normal texture & healthy appearance. To keep it this way a simple routine is best! Keeping it looking fresh and healthy and more preventative treatment!

How long will it take to see changes in my skin?

Everyone's skin is different some people can see pretty quick results in a matter of a couple of weeks as others it may take months of consistent skincare to see a change.

Can your products be used by teens?

Yes! As a teen the skin can be especially temperamental so getting into the habit of self care is really important! We recommend cleanse, moisturise & SPF for the day and cleanse, acne spot treatment for those annoying hormonal breakouts & moisturise for evening routine

How do I get the best results from my skincare?

Consistency is key! Just like a gym workout you need to be doing it more than once every so often to see results.

How often should I cleanse my face?

Everyday! Evening cleanse is one of the most important steps as its going to wash the day off! Any spf, sweat or dirt from the day getting into bed with a fresh clean face!

What is a simple and effective skincare routine?

Cleanse – moisturise – protect
Cleanse twice a day after a work out or in the morning & in the evening before bed
Moisturise after each cleanse to keep the skin hydrated
Protect with spf 30+ in the mornings every morning even on cloudy days

Why shouldn’t I use my body wash on my face?

Body washes are often too harsh for your face causing dryness and irritation! Its best to use a facial cleanser designed for your skin needs!

Why is spf important for men?

Spf protects against premature ageing, sunburn & skin cancer. Use spf 30 or higher every day even when its cloudy

Can skincare help with wrinkles?

Yes products with ingredients like hyaluronic acid & vitamin c ( like in our daily moisturiser & vitamin c serum) can reduce fine lines and wrinkles & also help prevent them